If You Are Having Strange Problems Registering or Logging In

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If You Are Having Strange Problems Registering or Logging In

Post by BIABrewer » 2 months ago

ADDITIONAL DETAILS IN THIS POST OF THE WHAT'S HAPPENING THREAD
The following problems should only affect a tiny fraction of users.
If using Google Chrome, you may find; upon registration, after solving the Captcha or 'Sortable' correctly you are told you are incorrect; not being able to login using your proper username and password; when posting, finding the 'Add Files' button not working.

Solution/s

This problem is extremely rare although a few users on other phpBB forum software sites have also experienced it however we never found an already published solution.

I was one of the few people experiencing this problem and, a few days ago, completely uninstalled a password manager (Dashlane) from my main computer. This fixed some things. I then completely removed and then re-installed Google Chrome. I then used my Chrome account to re-import my settings, extensions, bookmarks etc and everything seems to be working fine now.

This morning I re-installed Dashlane and everything seems to be okay still.

Apologies to anyone who has experienced the above. It's certainly a tremendously frustrating bug to experience.

Please let us know if you have experienced any of these problems.
Pat

NOTE: IF YOU USE GMAIL, OUTLOOK, LIVE OR HOTMAIL PLEASE ADD OUR WEBMASTER EMAIL TO YOUR LIST OF SAFE SENDERS
Last edited by Pat on 24 Mar 2017, 09:22, edited 5 times in total.


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 1 month ago

First post updated.


robertz64
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Re: If You Are Having Strange Problems Registering or Logging In

Post by robertz64 » 1 month ago

I'm not remembered when opening email. Need to log in each time. When I enter user name, password, and mark remember me, I am not remembered. Each time I begin to enter info a password one character less than my current password fills in. This may be a previous password. Unable to reset current password.


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 1 month ago

Thanks for the above Robert :salute:

I won't be able to reply again for about another 12 hours but, in the meantime can you let me know if...

1. You are using a password manager of some sort
2. What browser you are using
3. Hopefully some screenshots (eg what do you see on your screen when you try and reset your password?)

Thanks again,
Pat


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Re: If You Are Having Strange Problems Registering or Logging In

Post by robertz64 » 1 month ago

I just realized that my Google Chrome browser was using the old password. Now its reset and working.

Thanks


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 1 month ago

Phew! :lol:


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Scott » 3 weeks ago

Hey Pat,

I am still having difficulty with log in... Each time I go to the BIABrewer.info page, or if I open a second instance on an internet browser, I have to re-log in. Regardless of having the box clicked that is supposed to remember you for the next time. And this is regardless of using Microsoft Edge on my PC, or Safari on my iPhone or iPad...

Sometimes also - like when clicking a link - you have to re-log in again... It's a very similar "log in" issue.

JP (freedom2000), I believe is having a problem with this right now... Can see his post and my response on the Intro forum page (I'll link below).

http://www.biabrewer.info/viewtopic.php ... start=8050

Anyhow, wanted to report it.

Thanks,
Scott


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 3 weeks ago

Thanks Scott :salute: Fixed!

Forgot to change the cookie domain from one we were using a few weeks ago. Oops! Time I've had since then has been syphoned into setting up (and learning) how to write stuff to automatically back the site up in a few places a few times a day.

You'll also find now you can right click on a link and have it open in a new tab. I would have never guessed that cookies would affect that :smoke:

Sorry I didn't fix this earlier, must have been driving you mad.

Much appreciated,
Pat


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Scott » 3 weeks ago

FYI - At least on my iPhone, the issue persists... In case a fix didn't get saved or something...


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Jmstroup » 2 weeks ago

I can see that I've left the requisite first post but i dont seem to be recognised as a registered user and am unable to down load the abacus - is there something else I need to do?

thanks,

joel

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Re: If You Are Having Strange Problems Registering or Logging In

Post by Mad_Scientist » 2 weeks ago

Post over on the "First Post to be fully registered" thread. We will look for you there.
MS


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Re: If You Are Having Strange Problems Registering or Logging In

Post by breaky » 2 weeks ago

Hi,
Whenever I log in and weather I tick the remember me box or not alls good - until I open a link in a new tab or just click on the link it happens. When I do that I have to log on again only to return to the index page. rinse and repeat .It does it to me in google chrome AND in internet explorer. What the?

Regards

Mark
Last edited by breaky on 10 Apr 2017, 17:24, edited 1 time in total.


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 2 weeks ago

Scott, Joel and Mark,

Thanks for your patience on this and for writing. Without your posts, I wouldn't even have had a clue as to what to look for. Crazy stuff as the only thing that logs you out is if you click on an "internal" link within a post. External links are fine.

I'll look into it now.
Pat


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 2 weeks ago

Fixed.

Cause: A bug in an 'extension' to phpBB used to open external links (links that lead to other sites) in a new tab.

I've disabled the extension but am pretty sure we had that hard-coded a few months ago so will look for that code so we don't have to use the extension.

Thanks again for letting me know of this :salute:
Pat
Last edited by Pat on 10 Apr 2017, 20:07, edited 1 time in total.


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Re: If You Are Having Strange Problems Registering or Logging In

Post by breaky » 2 weeks ago

Hi Pat,
yep, all working fine now, thank goodness. Thanks mate!


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Scott » 2 weeks ago

Yes! Concur. Thanks Pat. That was getting pretty frustrating... ;) All better now.


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Re: If You Are Having Strange Problems Registering or Logging In

Post by Pat » 2 weeks ago

Cheers ;). Took a while to find too as some internal links did work :scratch:. At one stage I even thought it looked like links to threads that contained a post by a user with a missing avatar was the problem.

Next problem: Looks like users with gmail, outlook, live etc emails are getting bounced again :roll:. Jut read on the phpBB site that "some mail servers, notably hotmail and gmail, treat anything that emanates from a phpBB site as spam. If this is the case then there is nothing that you can do about it." That sentence was buried in a thread there. Bit crazy that it's not talked about more. For a start, one option in phpBB is to force account activation via email but, of course, the gmail/outlook etc user wouldn't get the registration email even in their spam folder :o.

How crazy is that? (Yes, it says it in that same thread.)

I'll look into customising the email notifications and a few other things as the above just can't be right.

:smoke:

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